ModiFloors LLC, located at 107 Montgomery Ave, NJ 07111 is committed to protecting the privacy of our customers and visitors when using our website and communication services. This Privacy Policy outlines how we collect, use, and protect your personal information. By visiting www.modifloors.com or opting into our messaging services, you consent to the data practices described in this policy.
1. Information We Collect
We collect personal information when you visit our website, interact with us, or opt-in to our SMS messaging services. This may include:
- Personal Identifiable Information (PII): Name, address, phone number, email address.
- Communication Data: SMS and MMS message interactions, call records, and email correspondence.
- Website Usage Data: IP address, browser type, device identifiers, and cookies for website functionality and analytics.
2. How We Use Your Information
The information we collect is used to:
- Fulfill service requests, including scheduling, appointment reminders, and customer support.
- Improve website functionality, enhance user experience, and troubleshoot technical issues.
- Send service-related and promotional SMS messages (with consent).
- Maintain security and prevent fraud or unauthorized access.
3. SMS Messaging & Data Protection
By providing your phone number and opting into SMS communications, you consent to receive text messages related to:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Message Frequency: Message frequency may vary based on service interactions, typically up to 5 messages per week.
Opt-In & Consent:
Users opt in by:
- Submitting an online or paper form
- Checking the SMS consent box on our website
- Providing verbal consent during a call
Opt-Out:
You may opt out of SMS messages at any time by replying STOP to any text message received. You may also contact us directly to remove your number from our messaging list.
Data Privacy for SMS Services:
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
4. Sharing & Disclosure of Information
We do not rent, sell, or share your personal information with third parties, except:
- When required by law, court orders, or legal processes.
- When necessary to fulfill a service request or provide customer support.
- To trusted service providers who assist in business operations (bound by confidentiality agreements).
5. Cookies & Tracking Technologies
We use cookies to:
- Enhance website performance and provide a better user experience.
- Analyze site traffic and improve content.
6. Security & Data Protection Measures
We implement industry-standard security measures to protect your personal information, including:
- Data encryption and secure servers
- Access controls and authentication protocols
- Regular security audits
7. External Links & Third-Party Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
8. Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections or deletion of your personal information.
- Withdraw consent for marketing or SMS communications at any time.
To exercise your rights, please contact us at:
Phone: (862) 235-9184
Email: info@modifloors.com
9. Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit https://modifloors.com/privacy-policy for Privacy Policy and https://modifloors.com/terms-and-conditions for Terms and Conditions.
Message frequency may vary
10. Policy Updates & Changes
We may update this Privacy Policy from time to time. Changes will be posted on our website, and your continued use of our services after updates constitutes acceptance of the new terms.
